Privacy policy
ACMOVER® Privacy Policy
Last Updated: August 2026
ACMOVER operates this website and online store, including all related content, features, products, services, and tools (collectively, the “Services”) to provide customers with access to portable industrial cooling solutions, commercial air conditioning equipment, and related services.
This Privacy Policy describes how ACMOVER (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit, use, make a purchase, request a quotation, contact us, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.
1. Contact Information
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:
Email:
Company:
ACMOVER
Address:
[Company Address]
2. Personal Information We Collect
When you visit our website, request information, submit an inquiry, or purchase products from ACMOVER, we may collect certain personal information necessary to provide our services.
Personal information may include:
Contact Information
Including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Company name
- Business information
- Job title (if provided)
Purpose:
- Responding to inquiries
- Processing orders
- Providing quotations
- Customer support
- Business communication
Order and Transaction Information
Including:
- Products viewed or purchased
- Order details
- Payment information
- Transaction history
- Shipping information
- Return or warranty requests
Purpose:
- Processing purchases
- Managing orders
- Arranging delivery
- Handling returns and warranty services
- Providing customer support
Business Inquiry Information
Because ACMOVER serves both commercial and industrial customers, we may collect information submitted through:
- Request Quote forms
- Bulk order inquiries
- OEM/ODM requests
- Distributor applications
- Technical consultations
This may include:
- Company name
- Industry type
- Project requirements
- Required cooling capacity
- Voltage requirements
- Quantity requirements
- Application environment
Purpose:
- Preparing quotations
- Recommending suitable products
- Providing technical solutions
- Supporting commercial discussions
Device and Website Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Geographic location information
- Pages visited
- Products viewed
- Search activity
- Website interaction data
- Cookies and similar technologies
Purpose:
- Improving website performance
- Understanding customer behavior
- Website analytics
- Security protection
- Marketing optimization
3. Sources of Personal Information
We may collect personal information from:
Directly From You
Including when you:
- Create an account
- Place an order
- Submit a quotation request
- Contact customer service
- Subscribe to newsletters
- Participate in promotions
Automatically Through Website Technologies
Including:
- Cookies
- Analytics tools
- Tracking pixels
- Similar technologies
From Service Providers and Partners
Including:
- Shopify
- Payment providers
- Shipping providers
- Marketing platforms
- Analytics providers
4. How We Use Your Personal Information
ACMOVER may use your information for the following purposes:
Providing Products and Services
We use your information to:
- Process orders
- Provide quotations
- Arrange shipment
- Provide invoices
- Manage returns
- Provide warranty support
- Deliver customer service
Commercial Communication
We may use your information to:
- Respond to inquiries
- Provide product information
- Send quotation updates
- Communicate about orders
Marketing and Advertising
With your consent or where permitted by law, we may use your information to:
- Send product updates
- Share promotions
- Provide industry information
- Improve advertising relevance
This may include advertising through platforms such as:
- Meta
- Shopify
- Other marketing platforms
Website Improvement
We use information to:
- Analyze website performance
- Improve user experience
- Optimize product pages
- Improve website security
Fraud Prevention and Security
We may use information to:
- Detect suspicious transactions
- Prevent fraud
- Protect our customers and business
5. How We Share Personal Information
We may share personal information with trusted third parties only when necessary to operate our business.
These may include:
Shopify
Our online store is powered by Shopify.
Shopify may process personal information required to provide ecommerce services, payment processing, security, and platform functionality.
For more information:
https://www.shopify.com/legal/privacy
Payment Providers
Payment information may be processed by secure third-party payment providers.
ACMOVER does not directly store complete payment card information.
Shipping and Logistics Providers
We may share information necessary for:
- Product delivery
- Freight transportation
- Tracking services
- Customs processing
Analytics and Marketing Providers
We may use services such as:
- Google Analytics
- Advertising platforms
- Marketing tools
These services may use cookies and similar technologies.
Legal Requirements
We may disclose information when required to:
- Comply with applicable laws
- Respond to legal requests
- Protect our rights
- Prevent fraud or misuse
6. Cookies and Tracking Technologies
ACMOVER uses cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember preferences
- Understand website usage
- Improve website functionality
- Provide relevant advertising
You may control cookie settings through your browser.
Please note that disabling cookies may affect certain website functions.
7. Third-Party Websites
Our website may contain links to third-party websites.
These websites operate independently from ACMOVER.
We are not responsible for:
- Their privacy practices
- Their security policies
- Their content
We recommend reviewing their privacy policies before providing personal information.
8. Children's Privacy
ACMOVER services are intended for adults and business customers.
We do not knowingly collect personal information from children under the applicable legal age.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.
9. Data Security and Retention
We take reasonable measures to protect personal information.
However, no internet transmission or storage system can guarantee complete security.
We retain personal information only as long as necessary for:
- Providing services
- Maintaining business records
- Meeting legal obligations
- Resolving disputes
- Enforcing agreements
10. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
Right to Access
Request information about personal data we hold.
Right to Correction
Request correction of inaccurate information.
Right to Deletion
Request deletion of personal information where legally permitted.
Right to Data Portability
Request a copy of your personal information.
Right to Opt Out
Opt out of certain marketing communications or targeted advertising.
To exercise these rights, contact:
We may need to verify your identity before processing requests.
11. GDPR Rights (European Customers)
For customers located in the European Economic Area or United Kingdom, personal information may be processed based on:
- Contract performance
- Legal obligations
- Consent
- Legitimate business interests
You may have additional rights including:
- Restriction of processing
- Objection to processing
- Withdrawal of consent
12. California Privacy Rights (CCPA)
California residents may have rights including:
- Right to know what personal information is collected
- Right to request deletion
- Right to correct information
- Right to opt out of certain data sharing practices
ACMOVER does not sell personal information for monetary purposes.
13. International Data Transfers
Because ACMOVER serves customers globally, personal information may be transferred and processed in countries outside your location.
We take reasonable measures to ensure appropriate protection of personal information during international transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically due to:
- Changes in our business practices
- Legal requirements
- Technology updates
The updated version will be posted on this page with a revised “Last Updated” date.
15. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
ACMOVER Customer Support